Your Questions, Answered

  • What services do you offer?

    The Confidence Lab provides confidence-led employability support for young people.

    Our services include:

    • Confidence and self-belief support

    • Communication and interview skills

    • CV support and work readiness

    • Guidance on pathways into work, training or education

    We deliver support through workshops, small-group sessions and mentoring, working with schools, colleges and community organisations.

  • What makes you different?

    We take a confidence-first approach.

    Many young people are capable and motivated, but lack confidence, guidance or access to opportunity. We start by building confidence, because confidence is often what allows skills and opportunities to follow.

    What sets us apart:

    • Lived experience alongside professional expertise

    • Practical, real-world support (not theory or jargon)

    • Flexible programmes shaped around young people’s needs

    • Supportive, non-judgemental spaces

    We meet young people where they are and help them move forward with confidence.

  • You can reach us anytime via our contact page or email. We aim to respond quickly—usually within one to three business day.

  • The Confidence Lab operates on a flexible, project-based model.

    Pricing varies depending on the type of programme, delivery format and level of support required. After an initial conversation, we provide a clear outline of costs, with transparency and no hidden fees.

    Where appropriate, programmes may be fully or partially funded through grants or partner organisations, particularly when working with schools, colleges or community groups.

    Our aim is to ensure support is accessible while remaining sustainable.

  • Collaborative, honest and straightforward.

    We listen first, work in partnership and focus on practical support that meets real needs. Our approach is supportive, clear and designed to keep things moving without unnecessary complexity.

  • Our current delivery days are Mondays, Fridays and Saturdays.

    Availability will expand over time, and we’re open to discussing delivery options with partner organisations.